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Floral Newborn Hair Bow Collection

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Description

Description

Zoey & Logan hair bows can be used for all occasions whether it be a birthday party, a wedding or a play-date with friends.
The Floral Newborn Hair Bow Collection is made up of three beautiful handmade Zoey & Logan hair bows. From top to bottom: Misty Waterfall Hair Bow (knit fabric); Silvermist Felt School Hair Bow (felt); Summer Floral Hair Bow (knit fabric).
The Silvermist Felt School bow is attached to a thin white elastic headband that is sized for Newborns (approximately 13″), whilst the remaining two bows are attached to alligator clips.
*Due to the handmade nature of the product, print, shape and label placement may vary to images shown.

 

THE HAIR BOW SIZES:

Misty Waterfall Bow Size: Small – 8 cm (3.15″) by 3.5 cm (1.38″)
Silvermist Felt School Bow Size: Large – 6 cm (2.36″) by 2 cm (0.79″)
Summer Floral Bow Size: Small – 6.5 cm (2.56″) by 3 cm (1.18″)

 

WASHING INSTRUCTIONS:

Spot Clean with soap and water
Air Dry
Do Not Machine Wash or Tumble Dry

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Additional Terms
*Zoey & Logan products are not tested to be flame retardant.  Do not place your child close to any open flames or sparks. *Zoey & Logan does not produce infant or children's sleepwear, therefore do not leave your child sleeping or unattended in non-sleepwear products. *Do not let children suck on or eat hair bow clips as they/ their tongue/ their lip or other areas could get hurt or injured.
Returns & Exchanges

Returns | Exchanges

Zoey & Logan makes every effort to ensure you receive the product you desired, however we understand that some items may need to be returned. Unwashed, unworn and unused items in their original condition can be returned to Zoey & Logan's online store within 30 days of the order receipt.
Please contact us directly about any returns/ exchanges so that we can get the problem sorted out as quickly as possible.
 Zoey & Logan does not offer cash refunds however store credit will be offered for goods returned.
All purchases of sales items are final and cannot be returned, exchange or refunded.
Gift certificates, store credit, or giveaways cannot be exchanged for cash.
 
RETURNS TO ZOEY & LOGAN:
  1. Contact sales@zoeyandlogan.com to request a return.
  2. We will request a collection with our courier who will come to you to collect the item. The shipping will be for your own account at a flat rate of R86.
  3. Once the parcel has been delivered we will process the request and if all the above mentioned requirements have been adhered to we will process the store credit for you.
 
EXCHANGES TO ZOEY & LOGAN:
Should you want to exchange a garment for a different size or different item, granted that we have stock of the particular item, we will gladly assist.
  1. Contact sales@zoeyandlogan.com to request an exchange.
  2. We will request a collection with our courier who will come to you to collect the item. The shipping will be for your own account at a flat rate of R86.
  3. Once the parcel has been delivered we will process the request (please ensure the item is unworn, unwashed and in it's original condition with the original order receipt) and then process the store credit for you. Once the store credit is issued please create a new order for the item you would like. 
 
RETURN A DEFECTIVE PRODUCT:
  1. Contact sales@zoeyandlogan.com to request a return indicating the defect. In order to make the process easier we request photographs be sent through to reduce the time between contacting us and receiving a product replacement.
  2. If it is deemed to be a defective product we will request a collection with our courier who will come to you to collect the item at our expense. A replacement of the item will be sent to you as soon as possible. If the item is sold out store credit will be given.
  3. Please note the product needs to be unwashed, unworn and accompanied by the original invoice.
  4. Zoey & Logan products are handmade and care is given to the creation of each item. Should the defect be a manufacturing issue we will replace the item as quickly as possible, however should the defect be due to the customers excessive wear and tear we cannot provide a return for the item.
 

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Cancellation

We reserve the right, for purpose of suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and ZOEY & LOGAN, in whole or in part, if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made, and accept no liability which may arise as a result of such refusal to process any order/sale. All items are subject to availability.
Zoey & Logan will refund money received in the event of a cancellation of an order before the item is dispatched to the purchaser. If the cancellation occurs after the item has been dispatched the purchaser will be liable for costs in retrieving the order at a flat rate of R86. We will refund the remaining amount to the purchaser using the same method originally used to pay for the product. We will do our best to ensure that once we receive a cancellation order we get your money back to you as soon as possible so that no charge in incurred.
We place great value on customer satisfaction. You may contact us at any time sales@zoeyandlogan.com to assist with pre- or post-sale questions.
 

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